Restore your Ledger accounts with your Ledger device

This article guides you through the process of securing your Ledger wallet and running diagnostic checks using your Ledger device. This method is highly recommended and considered the safest way to verify your device's security and functionality, ensuring your accounts remain protected whether on a new, existing, or backup Ledger device. By following the diagnostic steps below, you can confirm your device is operating correctly and your wallet is properly secured.

Before you start

• Ensure you have the latest version of Ledger Wallet™ (formerly Ledger Live) installed on your phone or computer.
• Have your Ledger device on hand.
• Ensure you possess your 24-word Secret Recovery Phrase. (We support BIP39/BIP44 standard secret recovery phrases).
• You'll require a computer running at least Windows 10, macOS 12.0 (64-bit), or Linux Ubuntu 20.04 (64-bit), or a smartphone with Android 10 or iOS 15+.

If you encounter any issues during the diagnostic, please refer to our troubleshooting guides or contact Ledger Support for further assistance.